A few simple house rules keep Sunshine Suites in great shape for the next family. The short version is easy: treat it like your own home, no pets, no smoking, and both check-in and check-out are at noon. Here are the details, including how self check-in works and the cancellation policy, so there are no surprises.
The short version
- Check-in and check-out: both at noon
- Self check-in: smart lock, no front desk
- No pets, no smoking anywhere on the property
- Sleeps: up to 20 guests
- Cancellation: full refund 30 or more days out
What are the house rules at a glance?
Six rules cover it, and they all come down to keeping the home great for the next family. Check-in and check-out are both at noon, and check-in is self-service through a smart lock, so there is no front desk and no waiting on a key. The home sleeps up to 20 guests, and that is the cap we hold to. There are no pets and no smoking anywhere on the property, inside or out. Cancellations are fully refunded when you cancel 30 or more days before arrival. And the simple one that keeps the place special: treat it like your own home, clean up after big group meals, and let us know right away if anything needs attention. Here is everything in one place.
| Rule | Detail |
|---|---|
| Check-in | 12:00 noon, self check-in via smart lock |
| Check-out | 12:00 noon |
| Maximum guests | Up to 20 |
| Pets | Not allowed |
| Smoking | Not allowed, anywhere on the property |
| Cancellation | Full refund if cancelled 30 or more days before arrival |
What time is check-in and check-out?
Both are at noon. Check-in is at 12:00 noon and check-out is at 12:00 noon. Because this is a large home, we set aside a full day to clean it thoroughly between stays, so you may notice a gap on the calendar between bookings. That is on purpose, and it is why the house is spotless when you walk in.
How does self check-in work?
Check-in is self check-in with a smart lock, so there is no front desk and no key handoff. We send your arrival details and the entry code before your trip, and you let yourselves in whenever you arrive after noon. For a group coming in waves, that means nobody has to wait on anyone else to get inside.
What is the cancellation policy?
You get a full refund if you cancel 30 or more days before your arrival date. If you need to cancel closer to your stay, the terms are in your booking confirmation, so just reach out and we will walk you through it. We keep it simple and fair.
Are pets or smoking allowed?
No to both. We do not allow pets, which keeps the home comfortable and allergen-free for every guest, and there is no smoking anywhere on the property, inside or out. Keeping the house clean and fresh for the next family is the whole reason behind both rules.
How many guests can stay?
Sunshine Suites sleeps up to 20 guests across seven bedrooms. That is the maximum, and it is plenty of room for a big family or group to spread out. If you are not sure your group fits, see the layout on the home page or send us your headcount on the contact page and we will confirm.
Source: Sunshine Suites booking policy. Updated June 2026.
Ready when you are
Questions before you book?
Self check-in, sleeps up to 20, from $599 a night. Send your dates and we will reply with availability and answers to anything in the rules.
By Marchele Oldham, Owner & Host · Updated June 2026
I host Sunshine Suites, our 7-bedroom home for big families and groups at Paradise Village at Zion in Santa Clara, Utah. After years of welcoming reunions, teams, and multi-generational trips, I write these pages from what our guests actually ask and experience. Questions about your dates? Call or text +1 801-400-9274.